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Please check the delivery address before you pay, fresh food ships fast. More delivery information is in our FAQ.

Frequently Asked Questions

Can I include a personalised message with my gift hamper?

Yes, you can include a personalised message when placing your order. We will include a card with your message in the hamper.

How far in advance should I place my order for timely delivery?

It's recommended to place your order at least a few days in advance, especially during peak holiday seasons. This ensures timely delivery.

What payment options do you accept?

We accept various payment methods, including credit cards, debit cards, Google Pay, Apply Pay, PayPal, ShopPay and other secure online payment options.

What is the shipping policy?

Our shipping policy may vary depending on your location and the hamper you choose. Please refer to our shipping information on the website for details.

Do you offer international shipping?

We can offer international shipping on certain items.  Please call us to discuss your requirements with a member of our team on 01205 631144.

Can I track my order?

Yes, you will receive a tracking number once your order is shipped. You can use this number to track the delivery status on our website or the courier's website.

What is your return policy?

We have a return policy in place for damaged or incorrect items. Please refer to our return policy on the website for detailed information.